Refund policy

Last updated: November 14, 2026

The 14-day guarantee

Every Kindly No purchase, including add-ons, comes with a 14-day money-back guarantee. If the course isn't useful to you, you can have a full refund within 14 days of your purchase date. You don't need to explain why.

How to ask for a refund

Reply to your receipt email, or write to hello@getkindlyno.com from the email address you bought with. Tell us it's a refund request; your order number helps but isn't required.

What happens next

• We confirm by email, usually within two business days.
• The refund goes back to the way you paid, through PayPal. Card refunds typically show on your statement within 5 to 10 business days, depending on your bank.
• Your course access for the refunded product ends when the refund is processed.

After 14 days

Purchases more than 14 days old aren't normally refundable, but if something went wrong (for example you were charged twice or couldn't log in), email us and we'll fix it.

Please talk to us before disputing a charge

If something's wrong, email us first. We can usually resolve it the same day, and a refund from us is faster for you than a bank or PayPal dispute.